Novant Health

Caylee Coffey

6 months ago

5.0

My daughter Hayven had to come in and spend 24 hours for her EEG on the pediatric unit. Let me just tell you the eeg tech’s, nurses, cna’s, doctors EVERYONE was so kind and sweet to my girl! I was highly impressed. I have never seen a hospital that cared so much. Keeping a child in a room for 24 hours is not easy, but they brought her toys, and coloring books and her eeg tech’s had a dance party with her to get her happy to finish one of her tests, and went and got her some of her favorite chips for her to snack on! Literally everyone made the experience a great one for us and it truly means the world to us! We appreciate this hospital and the staff! Thank you for everything that you do!🤍🤍

Laura Garcés

5 months ago

5.0

I had an outstanding experience at Novant Health Presbyterian Medical Center’s Emergency Department. From the moment I arrived, I was treated with genuine compassion and care. I was called back for vitals within about two minutes, and although I briefly returned to the waiting area, I was placed in a room in roughly 20 minutes. I know ER visits don’t always move this quickly, but in my case, the efficiency was remarkable. I was in and out within two hours, which is incredible compared to past experiences I’ve had elsewhere. What truly stood out to me was the kindness of every single staff member I encountered. Each person took a moment to connect with me beyond just my medical needs—whether through a kind comment, a compliment, or a simple personal question. It made the entire experience feel intentional and human. I didn’t feel like just another number; I felt genuinely cared for. The provider, along with the entire team, was extremely gentle, attentive, and reassuring throughout my visit. They also helped move things along quickly in getting me scheduled for surgery, which made a huge difference. I’m incredibly grateful for the level of care I received.

Rachel Jackson

6 months ago

5.0

I had to deliver my sweet girl here due to a CPAM. The amount of care, kindness, and empathy we received made our stay exceptional! Thankfully our little girl was asymptomatic and we did not need the NICU. Everyone I talked to was kind, considerate, and informative. We had amazing care and an overall wonderful experience!

Susan Tomberlin, MBA

a year ago

1.0

The bathrooms #3 and #4 are awful! We have been here since 5:45 this morning, and the bathrooms were dirty! We go to breakfast and come back (3 hours later), no change. I ask the security guard, and an environmental service employee came by. I asked about cleaning the bathrooms. It's not her area. She called the supervisor; supervisor said someone would be here shortly. 3 hours later - bathrooms are still the same. These are the bathrooms coming from the parking lot into the hospital. Floor #7 Visitors....Welcome to Novant Presbyterian Main.

Sarah Sullivan

5 months ago

5.0

I recently gave birth and had to stay for 5 days and I have nothing but good things to say. All Of my doctors and nurses were nothing short of perfect. I’d specifically like to mention Charity and Michelle in labor and delivery and then Jo in postpartum/ specialty. Not only did they all give me the best medical care but they truly made me feel like I was talking to friends. I will forever be recommending all of my friends to give birth here